Services / E-commerce Fulfillment
E-commerce Fulfillment
From factory to marketplace — fulfillment and FBA prep handled.
For online sellers, we connect the supply chain end to end: freight from your supplier, customs, prep to marketplace requirements, and pick-pack-ship for direct-to-consumer orders and returns.
Options
FBA prep and forwarding FNSKU labelling, poly-bagging, bundling and carton compliance at origin, then DDP freight to the fulfillment centres in your shipment plan.
D2C fulfillment Orders from your store or marketplace picked, packed and shipped from a regional warehouse.
Returns Returned items received, inspected, re-stocked or disposed of per your rules.
Kitting and bundling Multi-packs, gift sets and inserts assembled before the stock goes live.
What's included
- Amazon FBA freight and prep to fulfillment-center requirements
- Direct-to-consumer (D2C) pick, pack and ship
- Marketplace and storefront order fulfillment
- Returns processing
- Kitting, labeling and bundling
Best for: e-commerce sellers and D2C brands scaling across regions.
How it works
- 1 You share the product list, marketplace requirements and, for FBA, the shipment plan from Seller Central.
- 2 We collect from the supplier and prep at origin: labels, packaging, carton weights under 22 kg where Amazon requires it.
- 3 Freight by sea, express sea or air on DDP terms, tracked under your shipping code.
- 4 Customs cleared with duties prepaid; stock delivered to the fulfillment centre or our regional warehouse.
- 5 Orders are fulfilled from stock; returns flow back through the same warehouse.
Documents
You provide
- Product list with SKUs, FNSKUs and dimensions
- Amazon shipment plan or marketplace routing instructions
- Commercial invoice and packing list
- Product compliance certificates where the category needs them
We prepare and file
- FNSKU, carton and pallet labels
- Prep and packing confirmation
- DDP customs entries with duties prepaid
- Delivery appointments and proof of delivery at the fulfillment centre
What drives the price
- Prep work per unit: labelling, bagging, bundling
- Freight mode and volume, priced as sea or air freight
- Duties and taxes, prepaid on DDP
- Pick and pack per order, and storage per week for D2C stock
- Number of fulfillment centres in the shipment plan
Every quote itemises these, so you can see what moves the number.
Typical transit times
| Trade lane | Sea | Air | Road |
|---|---|---|---|
Indicative port-to-port and cross-border ranges. Customs, sailing schedules, congestion and weather move them. Exact timing is confirmed on every quote.
Industries that use this
Questions
Mostly for labelling: missing or unreadable FNSKU labels, cartons over 22 kg without a team-lift label, or pallets that do not match the shipment plan. Prepping at origin lets us fix these before the cargo ships.
Yes. We deliver to each centre in your shipment plan, and we can hold the balance nearby when inventory limits stop everything going in at once.
Yes. Walmart, eBay and your own store are fulfilled from the same regional stock, and marketplace-specific labelling is done in prep.
Returns are received at the regional warehouse, inspected against your rules, and either re-stocked, re-packed or disposed of. You get a report of what came back and what happened to it.